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User Researcher - 73555

  • Job reference: JO0000073555
  • Type: Evodia Consulting
  • Remuneration: £450.00 per day
  • Location: London
  • Sector: Evodia Digital
  • Start date: 01/09/2018
  • End date: 01/09/2019
  • Application deadline: 23/07/2018
  • Security Clearance: None / BPSS


Evodia Consulting is looking for a User Researcher to work on a task in London. This is a 12 month contract with a day rate of £450.

Evodia Consulting is looking for a User Researcher to work on a task in London. This is a 12 month contract with a day rate of £450.


GLA Technology Group wishes to contract with a digital agency to provide a full-time user researcher to be based at City Hall for one year to undertake this important role.


Who you will work with

Working within the Digital Team with other researchers.

What you will do

The key activities for this engagement are to provide:

  • User research planning and execution with GLA staff, Londoners and other appropriate representatives of users of GLA digital systems
  • Communication of research insights to digital product owner and other stakeholders
  • Arrangement of resources for the above
  • Training of GLA on user research tools and techniques

Skills and Experience Required

Essential skills and experience

  • Have baseline Personnel Security Standard (BPSS) security clearance
  • Have experience of working with multidisciplinary Agile teams
  • Have experience of owning every stage of research including session planning, script delivering results to a wide variety of stakeholders preparation and undertaking sessions as well as compiling reports
  • Have experience of leading on recruitment of research candidates
  • Have experience of working with research candidates spanning a range of demographics ensuring minority / hard to reach groups, such as those with accessibility needs, are represented
  • Have experience of working in a wide range of contexts including dedicated labs, guerilla testing and onsite research (businesses, user homes, etc)
  • Have experience of usability testing with a wide variety of prototypes (paper outlines, clickable demos, early software deliveries)
  • Have experience of using of a wide range of user research tools and techniques (e.g. customer experience mapping, etc)
  • Have experience of delivering actionable user research insights in every stage of a project including discovery, delivery and post go-live (for continual iterative improvement)
  • Able to present findings and related design / business recommendations and customer insights to senior decision makers
  • Have experience of providing value-for-money user research with limited budgets
  • Have experience of training other members of staff in user research tools and techniques
  • Keen to evangelise user centered design principles best practice within the GLA
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