JAMES Systems Support Engineer - SC cleared

Are you a IT Support/Systems Engineer with a experience supporting complex defence IT systems? If so, we have an exciting opportunity to join a leading defence-focused organisation based in Warminster, Wiltshire. This role offers a hybrid working model, requiring just two days onsite per week.

About the Role

Our client is seeking a dedicated JAMES Systems Support Engineer to support the technical maintenance, enhancement, and assurance of the JAMES application. Under the guidance of senior engineering leadership, you'll be instrumental in system monitoring, change implementation, vulnerability remediation, configuration management, testing, and delivering service support activities - all vital to maintaining the safety, security, and stability of the JAMES system.

Key Responsibilities

  • Undertake technical maintenance, system enhancements, and assurance tasks under senior guidance.
  • Monitor system performance, implement technical changes, and lead security vulnerability remediation efforts.
  • Manage and maintain comprehensive records of changes, configurations, testing, vulnerabilities, and incidents.
  • Support the application of systems engineering principles, ensuring lifecycle management best practices.
  • Ensure all actions demonstrate system safety, security, stability, and optimal performance.

What We’re Looking For

  • Proven experience supporting or engineering within complex IT systems, ideally in a defence or MOD environment.
  • Knowledge of systems engineering, technical assurance, configuration management, vulnerability remediation, and service support.
  • Experience with JAMES or similar engineering IT systems is highly desirable.
  • SC security clearance
  • Excellent record-keeping skills with a focus on auditable change management and incident resolution.

Details at a Glance

  • Location: Warminster, Wiltshire (hybrid working – 2 days onsite)
  • Contract Duration: Until 31 March 2027, with scope to extend
  • Day Rate: Up to £440 per day (ex VAT)
  • Security Clearance: SC Clearance required
  • Work Hours: 7.5 hours per day
  • IR35 Status: Inside IR35

If you have the necessary background and are ready to support critical defence systems in a dynamic environment, we’d love to hear from you. This is a fantastic opportunity to contribute to vital national security projects, while working with a knowledgeable and collaborative team.